TPAM & Support
We keep you supported even after the implementation of your software ; in case of a blocking situation, an error or a bug we offer all type of assistance either on site or via email /telephone .
We will follow up your activity until you have a total control over your software .
Corrective Software Maintenance
We will address the errors and faults within software applications that could impact various parts of your software, including the design, logic, and code. These corrections usually come from bug reports that were created by users
Perfective Software Maintenance
here we focus on the evolution of requirements and features existing in your system. Users may suggest new features that could become future projects or enhancements. Perfective software maintenance takes over some of the work, both adding features to enhance user experience and removing features that are not effective and functional.
Adaptive Software Maintenance
This type of maintenance becomes important when the environment of your software changes. This can be brought on by changes to the operating system, hardware, software dependencies, Cloud storage, or even changes within the operating system.
Preventive Software Maintenance
This helps to make changes and adaptations to your software so that it can work for a longer period of time. The focus of the type of maintenance is to prevent the deterioration of your software as it continues to adapt and change. These services can include optimizing code and updating documentation as needed.
On site support
We provide you with dedicated team of consultants to help you resolve & answer your requests on site .
Hotline
We help you through a hotline service to resolve your functional & technincal problems especially when it comes to an emergency .
Tickets
here you create tickets that you send to our technical team that are treated through a meticulous process and get back to you within 24h_48h depending on the type of the request .
The only Odoo Gold partner in Morroco and number 1 in Africa who have accompanied big companies worldwide in implementing Odoo thanks to its 13 years experience with a solid team of experts multilingual consultants .
We offer software/ERP solutions fully adapted
Our references
Client’s satisfaction is our ultimate success
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Why karizma conseil ?
25
Consultants
Multilingues
3
Offices
2500
Active users
97,9
Retention rate
2021
Odoo award Best partner Africa
125
Successful projects
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